Privacy Policy

1. Introduction

This Privacy Policy explains how MathSparsh ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our website and services (the "Service").

By using our Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an account: Name, email address, password
• Complete your profile: Phone number, class/grade, target exam
• Ask doubts: Question content, images
• Contact us: Name, email, message content

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device information: Device type, operating system, browser type
• Usage data: Pages visited, time spent, questions attempted
• Log data: IP address, access times, referring URLs
• Cookies: Session cookies, preference cookies

2.3 Information from Third Parties

If you sign in using Google or other social login providers, we receive:

• Your name and email address
• Profile picture (if available)

3. How We Use Your Information

We use collected information to:

Purpose	Data Used
Provide and improve services	Account info, usage data
Personalize your experience	Preferences, learning history
Send notifications	Email, preferences
Respond to inquiries	Contact information
Analyze and improve platform	Aggregated usage data
Ensure security	Log data, device info

4. Information Sharing

We do NOT sell your personal information. We may share information only in these cases:

• With your consent: When you explicitly agree to share
• Service providers: Trusted partners who help operate our platform (hosting, analytics) under strict confidentiality
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In case of merger or acquisition (with notice)

5. Cookies and Tracking

We use cookies for:

• Essential cookies: Login sessions, security
• Preference cookies: Remember your settings
• Analytics cookies: Understand usage patterns (anonymized)

You can control cookies through your browser settings. Disabling cookies may affect some features.

6. Data Security

We implement security measures including:

• HTTPS encryption for data transmission
• Secure password hashing
• Regular security audits
• Access controls for staff
• Database backups

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide services
• Required by law

You can request deletion of your account and associated data by contacting us.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information
• Delete: Request deletion of your data
• Opt-out: Unsubscribe from marketing emails
• Portability: Receive your data in a portable format

To exercise these rights, contact us at support@mathsparsh.com.

9. Children's Privacy

Our Service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Users between 13-18 should have parental consent to use our Service.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related questions or concerns:

• Email: support@mathsparsh.com
• Contact Form: Contact Page